Terms and Conditions
Introduction
Welcome to The Termite Guys! These Terms and Conditions ("Terms") govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms.
Services
The Termite Guys provide pest control services, including but not limited to termite inspections, treatments, and prevention measures. All services are subject to availability and may vary based on location.
Service Agreement
Inspection and Treatment: All inspections and treatments will be carried out by licensed and trained professionals.Appointment Scheduling: Appointments must be scheduled in advance. We reserve the right to reschedule appointments due to unforeseen circumstances.Payment Terms: Payment is due upon completion of services. We accept various forms of payment including credit cards, checks, and cash.Service Guarantee: We offer a service guarantee as specified in your service contract. Any re-treatment required within the guarantee period will be provided at no additional cost.
Customer Responsibilities
Access: You must provide our technicians with access to your property to perform the services.Preparation: You are responsible for preparing the area for treatment, including removing any obstacles that may hinder our work.Notification: Inform us of any pest activity immediately. Prompt notification allows us to provide the most effective treatment.
Limitation of Liability
The Termite Guys will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the amount paid for the services.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more details.
Cancellation and Refunds
Cancellation: You may cancel your service appointment by providing at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.Refunds: Refunds will be issued at our discretion, based on the specific circumstances of the service provided.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which our services are provided.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:
The Termite Guys